Refund Policy
Order Cancellation

Order cancellation before shipment is acceptable. The refund will be returned to the original payment account.
Please note that if the goods have already been sent out, we will try our best to intercept it, it is not 100% successful

Cancelled by Great Winner Real

We will cancel your order for the below reasons:
  • Product(s) is currently unavailable and no replacement is available.
  • No Shipping Methods. If we are not able to ship to your location, Your order will be cancelled.

Refund for Delivered Product

For returns, please click on the Great Winner Real Return Policy for more information. If your return request is approved, please return the product and send the tracking number to Great Winner Real.
Please allow 3-5 business days for processing once your order arrives at our facility. Items requiring extensive testing could take up to 7-14 business days.
Return Process
Request a Return/Exchange, please send an email to support@greatwinner real.com to request approval for the return.